• 分配工作以支援堆场的日常操作
• 处理船上或堆场之货柜抓结工作
• 处理船只靠泊及离岸时所需之有关设施和于过程中提供协助
• 协助以适当吊重工具处理非箱载式货物、散货或其他特别货柜
• 保养及点存码头内的货物吊重工具和其他操作设备
• 负责码头清洁及搬运工作
• 负责叉式铲车一般检查、保养和维修安排
• 须轮班及户外/体力劳动工作

• 中三程度
• 具五年物流操作经验为佳
• 有责任感及良好沟通技巧
• 持有货柜业平安咭／叉式铲车操作证书／驾驶执照(种类 1 及 2)者获优先考虑

• 负责操作码头内各种机械设备
  ​​​​​检查日常有关机械设备

• 中三或以上程度
• 无需相关工作经验，欢迎新人加入
• 视力良好、略懂电脑
• 有责任感 须轮班工作

• Lead a team and carry out planning, scheduling, supervising and administering the maintenance and project works of container-handling equipment
• Participate in establishing, monitoring and controlling budget, working methods, procedures and standards to ensure work safety and quality
• Progress under a career development scheme with the opportunity for advancement to Senior Engineer

• Degree in Electrical Engineering or related discipline with at least 5 years of relevant experience
• Solid knowledge and experience in maintenance field, preferably in heavy lift equipment, construction equipment, container, or material handling industries
• Holder of Grade B / H0 Certificate of Registration of Electrical Worker
• Valid driving license preferred
• Proficient in PC applications
• Fluent in written and spoken English and Chinese, good Mandarin
• Proactive in organizational development to adapt to anticipated dynamic changes in the future
• Service-oriented and able to work under pressure
• Strong communication and interpersonal skills
• Candidates with less experience may be considered for the position of Engineer II

The job holder’s major responsibilities are to:

• Assist in gate operations including container weighing and inspection
• Monitor gate movement
• Handle shipping/car carrier documentation and container appointments
• Handle dutiable / detained / damaged / rejected container
• Provide counter service for trucker
• Process data in a timely, accurate manner
• Handle hotline enquiry

The ideal candidate should have / be:

• Form 5 (HKCEE) / Form 6 (HKDSE) or above, with at least 2 years of clerical experience
• Knowledge and experience in handling shipping document and terminal operations is an advantage
• Conversant with PC and Microsoft Office application
• Good written and spoken English and Chinese (Cantonese & Putonghua)
• Good problem solving, interpersonal and communication skills
• Good team player and customer oriented
• Willing to perform jobs on shift basis

The job holder’s major responsibilities are to:

• Work closely with shipping lines and internal parties to plan for vessel operations
• Handle all documents and enquiries related stowage & cargo planning
• Ensure vessel departure with seaworthy and safe conditions by precise vessel stowage plans
• Liaise with Chief officer / Master of Vessel upon ship arrival and departure in respect with vessel operations
• Solve stowage-related problems and provide professional solutions

The ideal candidate should have / be:

• Degree holder in related discipline with 1 year relevant experience; or
• Diploma holder with 4 years relevant experience, or
• Form 5 or above with 6 years relevant experience
• Experience in ship planning and terminal operations is an advantage
• Proficient in MS application and preferably with experience in using SAP & NAVIS system for ship-planning function
• Good command of both written and spoken English and Chinese (including Putonghua)
• Good planning and organizing, problem solving, interpersonal and communication skills
• Initiative and customer oriented
• Willing to perform outdoor jobs on shift basis

• Provide technical support for incidents and service requests, acting as the primary escalation point for complex technical issues
• Monitor Service Desk queues and ensure tickets are resolved within SLA targets; perform incident troubleshooting and root cause analysis
• Serve as a key liaison between IT and business users, fostering strong customer relationships through phone, email, chat, remote support and self-service portal
• Prepare and publish monthly Service Desk performance reports; analyze incident trends, SLA achievement, service request statistics, and customer satisfaction scores
• Mentor and coach Service Desk Analysts and junior support staff; assist in workload planning, resource allocation, shift coordination, and ticket management
• Participate in non-business hours on-call emergency support; coordinate incident restoration, communication, and disaster recovery activities
• Manage IT asset lifecycle from deployment to disposal; ensure compliance with company and cybersecurity policies
• Coordinate with vendors and service providers to resolve incidents and maintain service quality; monitor vendor performance against service contracts and SLAs
• Manage system & network infrastructure projects, including equipment upgrades, capacity expansion, and rollout of new system & network services
• Provide technical leadership and escalation support for complex network, security, and infrastructure issues

• Degree in Information Technology, Computer Science, or related discipline
• Minimum 7 years of experience in IT support, Service Desk operations, system and network administration, with at least 2 years in a senior or team lead support role
• Solid technical knowledge of Microsoft Windows 11, Microsoft O365, Active Directory / Microsoft Entra ID, Endpoint Management, TCP/IP, DNS, DHCP, VPN, Wi-Fi, and Terminals Operation Systems
• Professional certifications such as ITIL Foundation, CCNA / CCNP, cloud-based server management certification, CompTIA A+ or equivalent are preferred
• Good command of written and spoken English, Chinese, and Mandarin
• Strong leadership, coaching, and stakeholder management skills
• Customer-service oriented mindset with strong analytical, troubleshooting, and problem-solving skills
• Ability to work under pressure

• 负责执行有关货柜吊重设备之维修及保养工作 （电机/机械工程）
• 如有工作需要，需轮班工作
• 未有相关经验者，可申请初级技术员
• 公司会为新人提供完善的在职培训及进修资助，协助晋升及考获有关牌照（包括电牌A0 / B0）

• 中学程度及持有电机工程、机械工程或相关课程文凭、或完成相关技工学徒训练计划
• 持有效驾驶执照/电牌者，可获优先考虑
• 具备基本电脑作知识
• 良好沟通技巧及人际关系

• Serve as the first point of contact for IT support requests, providing technical assistance through phone, email, chat, self-service portal and remote support
• Log, prioritize, categorize, and track incidents and service requests using the ITSM system; ensure tickets are managed and resolved within agreed SLA targets
• Troubleshoot hardware, software, operating system, network, and user account issues; escalate unresolved issues to senior support teams
• Install, configure, and support desktops, laptops, mobile devices, printers, and peripherals; support Microsoft O365 applications and standard business applications
• Perform user account administration, password resets, and access management tasks; support meeting room technologies and collaboration equipment
• Deliver high-quality support services to achieve excellent customer satisfaction levels
• Assist in compiling monthly Service Desk operational reports and statistics
• Participate in the non-business hours on-call emergency support for critical IT incidents
• Support system & network infrastructure projects, including equipment upgrades, capacity expansion, and rollout of new system & network services
• Provide hands-on technical support for complex network, security, and infrastructure issues

• Diploma or above in Information Technology, Computer Science, or related discipline
• 5 years of experience in IT support, Help Desk, or Service Desk operations, including system and network administration
• Working knowledge of Microsoft Windows 11, Microsoft O365 Applications, basic Active Directory administration, desktop and laptop support, basic networking, and Terminals Operation systems
• Professional certifications such as ITIL Foundation, CCNA, cloud-based server certifications, CompTIA A+ or equivalent are preferred
• Good command of written and spoken English, Chinese, and Mandarin
• Excellent customer service skills with strong verbal and written communication skills; problem-solving and analytical abilities; attention to detail
• Team-oriented with willingness to learn and adapt; ability to work in a fast-paced environment and handle multiple tasks effectively
• Candidates with less experience may be considered for the position of Assistant Technology Analyst
• Fresh graduates with strong technical aptitude may also be considered

The job holder’s major responsibilities are to:

• Manage yard allocations, monitoring operation process and yard utilization levels
• Dynamic update yard allocation for keeping operation smooth
• Create housekeeping and internal moves as required
• Work efficiency by collaborated with planning and execution parties
• Report any irregular activities to Duty Manager
• Prepare ITT job to transfer container between Kwai-Tsing Terminals
• Observe coming 48 hrs ITT volume and arrange proper ITT trucks resource
• Solve ITT enquiry, close communicate with neighbor terminals to ensure ITT operation effectivity
• Handle enquiry on ITT operations from external parties and ITT truck drivers

The ideal candidate should have / be:

• Degree holder in related discipline with 1 year relevant experience; or
• Diploma holder with 4 years relevant experience, or
• Form 5 or above with 6 years relevant experience
• Conversant with PC and Microsoft Office application (Word and Excel)
• Able to handle daily documents and emails in English
• Initiative, responsible and willing to learn
• Good communication and interpersonal skills
• Proficient in written and spoken English & Chinese (including Putonghua)
• Self-motivated, good team player and able to work under pressure
• Willing to perform jobs on shift basis

• 按照既定的时间表及目标，监督远洋集装箱船、驳船及码头运作 
• 进行堆场巡查，以确保堆场运作顺畅及操作安全 
• 处理及解决远洋集装箱船上及堆场内日常运作中出现的相关问题 
• 监督前线人员，包括一般码头工人及承包商员工的日常工作，并确保其工作安全 
• 如远洋集装箱船上或堆场操作时发生意外，需对事故进行调查并撰写报告 

• 持有相关学士学位，并具有1年相关经验； 

           或 持有文凭，并具有4年相关经验； 

           或 中五以上程度，并具有6年相关经验 

• 具备基本英文及良好的中文书写及口语能力 
• 具集装箱码头运作及督导工作经验 
• 持有有效驾驶执照（第1及2类牌照） 
• 具备操作叉式起重车（铲车）相关知识及经验者优先 
• 具备基本电脑操作知识，例如 Microsoft Word、Excel 等 
• 具备良好的解决问题能力、人际关系及沟通技巧 
• 勤奋、主动及有上进心 
• 愿意从事户外及轮班工作（包括通宵班）