CAREER OPPORTUNITIES

At Modern Terminals, we care and invest in our people. We are committed to nurture future professional, by providing diverse training and support, and all sort of opportunities, you can expect to grow and achieve goals with the company as a whole.

We invite applicants who share this outlook to join our team in the following position(s):

 


Docker (Chinese Version Only)

The Role
  • 分配工作以支援堆場的日常操作
  • 處理船上或堆場之貨櫃抓結工作
  • 處理船隻靠泊及離岸時所需之有關設施和於過程中提供協助
  • 協助以適當吊重工具處理非箱載式貨物、散貨或其他特別貨櫃
  • 保養及點存碼頭內的貨物吊重工具和其他操作設備
  • 負責碼頭清潔及搬運工作
  • 負責叉式鏟車一般檢查、保養和維修安排
  • 須輪班及戶外/體力勞動工作
The Person
  • 中三程度
  • 具五年物流操作經驗為佳
  • 有責任感及良好溝通技巧
  • 持有貨櫃業平安咭/叉式剷車操作證書/駕駛執照(種類 1 及 2)者獲優先考慮

Equipment Operator (Chinese Version only)

The Role
  • 負責操作碼頭內各種機械設備
  • 檢查日常有關機械設備
The Person
  • 中三或以上程度
  • 無需相關工作經驗,歡迎新人加入
  • 視力良好、略懂電腦
  • 有責任感
  • 須輪班工作

Engineer I (Equipment Maintenance)

The Role
  • Lead a team and carry out planning, scheduling, supervising and administering the maintenance and project works of container-handling equipment
  • Participate in establishing, monitoring and controlling budget, working methods, procedures and standards to ensure work safety and quality
  • Progress under a career development scheme with the opportunity for advancement to Senior Engineer
The Person
  • Degree in Electrical Engineering or related discipline with at least 5 years of relevant experience
  • Solid knowledge and experience in maintenance field, preferably in heavy lift equipment, construction equipment, container, or material handling industries
  • Holder of Grade B / H0 Certificate of Registration of Electrical Worker
  • Valid driving license preferred
  • Proficient in PC applications
  • Fluent in written and spoken English and Chinese, good Mandarin
  • Proactive in organizational development to adapt to anticipated dynamic changes in the future
  • Service-oriented and able to work under pressure
  • Strong communication and interpersonal skills
  • Candidates with less experience may be considered for the position of Engineer II

Gatehouse Assistant

The Role

The job holder’s major responsibilities are to:

  • Assist in gate operations including container weighing and inspection
  • Monitor gate movement
  • Handle shipping/car carrier documentation and container appointments
  • Handle dutiable / detained / damaged / rejected container
  • Provide counter service for trucker
  • Process data in a timely, accurate manner
  • Handle hotline enquiry
The Person

The ideal candidate should have / be:

  • Form 5 (HKCEE) / Form 6 (HKDSE) or above, with at least 2 years of clerical experience
  • Knowledge and experience in handling shipping document and terminal operations is an advantage
  • Conversant with PC and Microsoft Office application
  • Good written and spoken English and Chinese (Cantonese & Putonghua)
  • Good problem solving, interpersonal and communication skills
  • Good team player and customer oriented
  • Willing to perform jobs on shift basis

Ship Planner

The Role

The job holder’s major responsibilities are to:

  • Work closely with shipping lines and internal parties to plan for vessel operations
  • Handle all documents and enquiries related stowage & cargo planning
  • Ensure vessel departure with seaworthy and safe conditions by precise vessel stowage plans
  • Liaise with Chief officer / Master of Vessel upon ship arrival and departure in respect with vessel operations
  • Solve stowage-related problems and provide professional solutions
The Person

The ideal candidate should have / be:

  • Degree holder in related discipline with 1 year relevant experience; or
  • Diploma holder with 4 years relevant experience, or
  • Form 5 or above with 6 years relevant experience
  • Experience in ship planning and terminal operations is an advantage
  • Proficient in MS application and preferably with experience in using SAP & NAVIS system for ship-planning function
  • Good command of both written and spoken English and Chinese (including Putonghua)
  • Good planning and organizing, problem solving, interpersonal and communication skills
  • Initiative and customer oriented
  • Willing to perform outdoor jobs on shift basis

Senior Analyst, IT Infrastructure Solutions

The Role
  • Provide technical support for incidents and service requests, acting as the primary escalation point for complex technical issues
  • Monitor Service Desk queues and ensure tickets are resolved within SLA targets; perform incident troubleshooting and root cause analysis
  • Serve as a key liaison between IT and business users, fostering strong customer relationships through phone, email, chat, remote support and self-service portal
  • Prepare and publish monthly Service Desk performance reports; analyze incident trends, SLA achievement, service request statistics, and customer satisfaction scores
  • Mentor and coach Service Desk Analysts and junior support staff; assist in workload planning, resource allocation, shift coordination, and ticket management
  • Participate in non-business hours on-call emergency support; coordinate incident restoration, communication, and disaster recovery activities
  • Manage IT asset lifecycle from deployment to disposal; ensure compliance with company and cybersecurity policies
  • Coordinate with vendors and service providers to resolve incidents and maintain service quality; monitor vendor performance against service contracts and SLAs
  • Manage system & network infrastructure projects, including equipment upgrades, capacity expansion, and rollout of new system & network services
  • Provide technical leadership and escalation support for complex network, security, and infrastructure issues
The Person
  • Degree in Information Technology, Computer Science, or related discipline
  • Minimum 7 years of experience in IT support, Service Desk operations, system and network administration, with at least 2 years in a senior or team lead support role
  • Solid technical knowledge of Microsoft Windows 11, Microsoft O365, Active Directory / Microsoft Entra ID, Endpoint Management, TCP/IP, DNS, DHCP, VPN, Wi-Fi, and Terminals Operation Systems
  • Professional certifications such as ITIL Foundation, CCNA / CCNP, cloud-based server management certification, CompTIA A+ or equivalent are preferred
  • Good command of written and spoken English, Chinese, and Mandarin
  • Strong leadership, coaching, and stakeholder management skills
  • Customer-service oriented mindset with strong analytical, troubleshooting, and problem-solving skills
  • Ability to work under pressure

Technician I - Equipment Maintenance (Chinese Version only)

The Role
  • 負責執行有關貨櫃吊重設備之維修及保養工作 (電機/機械工程)
  • 如有工作需要,需輪班工作
  • 未有相關經驗者,可申請初級技術員
  • 公司會為新人提供完善的在職培訓及進修資助,協助晉升及考獲有關牌照(包括電牌A0 / B0)
The Person
  • 中學程度及持有電機工程、機械工程或相關課程文憑、或完成相關技工學徒訓練計劃
  • 持有效駕駛執照/電牌者,可獲優先考慮
  • 具備基本電腦操作知識
  • 良好溝通技巧及人際關係

Technology Analyst

The Role
  • Serve as the first point of contact for IT support requests, providing technical assistance through phone, email, chat, self-service portal and remote support
  • Log, prioritize, categorize, and track incidents and service requests using the ITSM system; ensure tickets are managed and resolved within agreed SLA targets
  • Troubleshoot hardware, software, operating system, network, and user account issues; escalate unresolved issues to senior support teams
  • Install, configure, and support desktops, laptops, mobile devices, printers, and peripherals; support Microsoft O365 applications and standard business applications
  • Perform user account administration, password resets, and access management tasks; support meeting room technologies and collaboration equipment
  • Deliver high-quality support services to achieve excellent customer satisfaction levels
  • Assist in compiling monthly Service Desk operational reports and statistics
  • Participate in the non-business hours on-call emergency support for critical IT incidents
  • Support system & network infrastructure projects, including equipment upgrades, capacity expansion, and rollout of new system & network services
  • Provide hands-on technical support for complex network, security, and infrastructure issues
The Person
  • Diploma or above in Information Technology, Computer Science, or related discipline
  • 5 years of experience in IT support, Help Desk, or Service Desk operations, including system and network administration
  • Working knowledge of Microsoft Windows 11, Microsoft O365 Applications, basic Active Directory administration, desktop and laptop support, basic networking, and Terminals Operation systems
  • Professional certifications such as ITIL Foundation, CCNA, cloud-based server certifications, CompTIA A+ or equivalent are preferred
  • Good command of written and spoken English, Chinese, and Mandarin
  • Excellent customer service skills with strong verbal and written communication skills; problem-solving and analytical abilities; attention to detail
  • Team-oriented with willingness to learn and adapt; ability to work in a fast-paced environment and handle multiple tasks effectively
  • Candidates with less experience may be considered for the position of Assistant Technology Analyst
  • Fresh graduates with strong technical aptitude may also be considered

Yard Planner

The Role

The job holder’s major responsibilities are to:

  • Manage yard allocations, monitoring operation process and yard utilization levels
  • Dynamic update yard allocation for keeping operation smooth
  • Create housekeeping and internal moves as required
  • Work efficiency by collaborated with planning and execution parties
  • Report any irregular activities to Duty Manager
  • Prepare ITT job to transfer container between Kwai-Tsing Terminals
  • Observe coming 48 hrs ITT volume and arrange proper ITT trucks resource
  • Solve ITT enquiry, close communicate with neighbor terminals to ensure ITT operation effectivity
  • Handle enquiry on ITT operations from external parties and ITT truck drivers
The Person

The ideal candidate should have / be:

  • Degree holder in related discipline with 1 year relevant experience; or
  • Diploma holder with 4 years relevant experience, or
  • Form 5 or above with 6 years relevant experience
  • Conversant with PC and Microsoft Office application (Word and Excel)
  • Able to handle daily documents and emails in English
  • Initiative, responsible and willing to learn
  • Good communication and interpersonal skills
  • Proficient in written and spoken English & Chinese (including Putonghua)
  • Self-motivated, good team player and able to work under pressure
  • Willing to perform jobs on shift basis

Yard Operations Supervisor

The Role

The job holder’s major responsibilities are to:

  • Monitor shipside and barge operations according to pre-defined schedules and targets
  • Carry out yard patrolling and ensure yard operations running smoothly
  • Tackle problems related to container yard activities as encountered in daily operations
  • Supervise frontline personnel including General Purposes Man and contractor workers in daily operations and ensure their work safety
  • Conduct investigation and prepare report for accident happened on vessel or in container yard
The Person

The ideal candidate should have / be:

  • Degree in Marine Studies, Shipping, Logistics Management, Transportation, Operation Management or related discipline with 1-year relevant experience, or
  • Diploma with 4 years relevant experience, or
  • Form 5 or above with 6 years relevant experience
  • Terminal operations and supervisory experience
  • Possess valid driving license (Classification codes: 1 & 2)
  • Preferably with knowledge and experience in operating forklift truck
  • Basic computer knowledge e.g. Microsoft Word, Excel, etc.
  • Proficient in written and spoken English and Chinese (Cantonese & Putonghua)
  • Good problem solving, interpersonal and communication skills
  • Hardworking, self-motivated and proactive in work
  • Willing to perform outdoor jobs on shift basis

We offer the right candidate(s) a competitive remuneration package and good opportunities for career development.

How to apply?

Please send your full resume and details of your present and expected salary, as well as your contact telephone number, by email to

recruitment@modernterminals.com 

WhatsApp Hotline: 6283 8297
 

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants not invited for interview in 6 weeks may consider their application unsuccessful and your personal data will be destroyed after a period of 6 months.